Support

HOW CAN WE HELP?

GETTING IN TOUCH SHOULDN’T BE DIFFICULT

We are here for you everyday, anytime, including holidays, ready to help.

Search Our Knowledgebase

We have quick guides and videos to walk you through any aspect of connecting to your server, setting up FTP clients or even getting your e-mail set up on your mobile device or desktop/laptop.

SEE OUR KNOWLEDGEBASE

Live Chat

Have a quick sales question? Our team is standing by to answer questions for you. We want to make sure you know everything there is to know before signing up.

LIVE CHAT NOW

24X7 Call Center

While support is offered through e-mail and the support ticket system, our sales and billing team can answer your questions over the phone without any issues. The hours for the two departments are Monday through Friday 9Am to 5PM ET.

Phone: 888.515.6360

Support Tickets

Our staff is happy to address any concerns you have via support tickets in your client portal.

SUBMIT A TICKET

Social Media

We love to be social! Send us a message or just let us know how we’re doing.

SEND A TWEET